Help me !

Here we are, back in our little noisy office on Mission St, to start working seriously on Netsuite. First, creation of a beautiful email template to respond our dear visitors in lack of information or support. But in fact, i spend most of the time on the help center which is, i must confess, one of the most complete and useful i've never seen. Just one issue, half the features explained there are not available with our licence...I seem like learning a lot of things for nothing, but Mathias is negociating to obtain us these advanced features.